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6 Keys to Improving Your Team’s Customer Service Skills

How to make sure your customer service team is skilled, empathetic, and engaged What is the most important thing you can do to improve...

The Chief

Trust is Essential in the Workforce!

Here are 4 ways to get started on building employee trust: 1. Share your Story Have you heard the saying "People don't care how much...

The Chief

If business coaching is recommended by Bill Gates...

The term “Executive Coaching” sounds a bit stuffy and exclusionary, doesn’t it? In reality executive coaches are just that, coaches, that...

Rita Felton Consulting, LLC